The Billionaires Club, LLC by and through its website BillionaireBoysClub.com (TBC) understands sometimes your purchase isn't a perfect fit—so we're happy to offer returns within 15 days of purchase delivery.
Your purchase may be returned for a full refund if:
- The item you received was damaged, defective, or substantially different from the item represented on the product detail page – subject to some exceptions for custom items ordered.
- Your order did not arrive, not due to factors related to the buyer (for example the wrong shipping address was provided).
To request a refund, please send us an email to BBCStores@TheBillionairesPlan.com. You will be required to provide the following information:
- Your order number.
- State the reason for the refund (make the video of the unboxing or at least take pictures to use them as a piece of evidence to prove that the item was damaged, defective, or substantially different from the item represented on the product detail page).
- Attach the original sales receipt or packing slip dated within 15 days of purchase delivery.
Once this is submitted, we will contact you to advise if you are provided a Refund Authorization code, and we will give you further instructions if needed.
Original shipping charges are refunded under certain circumstances, you will be advised of this when you receive the Refund Authorization code.
If your item wasn’t successfully delivered to you it is returned, without any additional expense.
Unfortunately, some items, including Sale, Discounted and Clearance items cannot be returned as well as other items marked ‘No Return’.
Personalized, Customized and/or Autographed items also cannot be returned.
Please Note: The Billionaires Club, LLC may limit or decline some returns and exchanges.